Hire a Factory Elite Technician
Your brand's top designation, such as GM World Class, Toyota Master Diagnostic or Ford Senior Master. The rarest tech in the building. One flat fee of $20,000 per hire, with a 90-day replacement guarantee.
What one Factory Elite Technician produces
At national benchmarks, one Factory Elite Technician produces about $52,675 a month in labor and parts sales.
| Input | Value |
|---|---|
| Billed hours per tech per month | 16013 |
| Customer labor rate per hour | $1861 |
| Parts sold per $1 of labor | $0.771 |
| Produces per month | $52,675 |
Factory elite technician: billed hours modeled at about 160 a month, the same as any master, from our recruiting experience, times NADA's average customer labor rate, plus about $0.77 in parts for every $1 of labor on the same repair orders (NADA 2025, customer-pay mechanical). The added value is the brand's top training and warranty capability, not extra hours. Warranty labor alone averages about $4,600 a month per technician (NADA 2025), work that can require brand-certified techs. Run your own numbers.
What we mean by Factory Elite Technician
Every technician level is defined in section 3 of our terms, and the fee follows the level you hire.
Why this position is hard to keep filled
Good technicians are scarce: TechForce Foundation's 2026 report counts about 42,000 new automotive technician graduates a year against about 70,000 job openings.37
NADA estimates about 39,000 new technicians graduate each year against a need of nearly 76,000.7 The techs you want are working somewhere else.
Why factory levels cost more. Warranty work is about 20% of dealership service labor, about $4,600 a month per technician on average.1 Warranty and manufacturer-directed repairs can require brand-certified technicians. Ford, for example, required every technician doing certain field service action repairs to be certified and warned that violations could bring penalties up to termination of the franchise.34 Without the brand's certified techs, a store can lose that work or face rejected and charged-back claims.
What you get
- An intake call within one business day of payment: pay plan, hours, brand and what your best performer looks like
- Sourcing, screening and presenting candidates
- You interview and make every hiring decision
- A 90-day replacement guarantee on every hire
- If we have not presented a qualified candidate within 45 days of the intake, you can cancel that position for a refund of its fee
Common questions
What if a hire does not work out?
If a hire resigns or is let go for performance or conduct within 90 days of the start date, we search for and present a replacement at no additional fee. Tell us within 10 days of the separation. Separations caused by a layoff, a restructuring, a closed or sold store, or a change to the pay plan, hours or duties are not covered.
What if you cannot find the right person?
If we have not presented a qualified candidate for a position within 45 days of the intake, you can cancel that position and get that position's fee back.
Who makes the hiring decision?
You do. We present candidates. Your managers interview, make every hiring decision and extend the offer, and your dealership is the employer.
Read more: What an Empty Service Bay Costs a Dealership